Printing Issue After Updating Word 365 on iPad

Eloy Gonzalez 100 Reputation points
2025-11-17T22:54:34.8066667+00:00

After updating Word 365 App on my iPad Pro M4 running iPad OS 26, the print function in Word does not work. Today’s update also updated Excel 365 and print works on Excel as well as other apps on my iPad Pro M4. It seems that only Word’s print fails. The “print menu item” is available on Word 365, but it does nothing with selected.

Microsoft 365 and Office | Word | Other | iOS
Answer accepted by question author
Arlene D 36,225 Reputation points Independent Advisor
2025-11-18T02:09:58.86+00:00

That makes sense and is a good temporary solution. Since AirPrint works in other apps and you’ve reported the issue to Microsoft, the problem is likely with the recent Word update. Using PDF export or Pages to print is the supported workaround until Microsoft releases a fix. Keep an eye on Word updates in the App Store, as the fix should arrive in a future update.

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  1. Eloy Gonzalez 100 Reputation points
    2025-11-24T20:00:02.9+00:00

    Word updated again today and the printing issue was resolved with that update… So, it seems that the print problem the previous update created has been resolved with today’s (11/24/25) update of the iPad app. Thanks to all for your help!

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  2. Klaus Axel Beier 5 Reputation points
    2025-11-23T09:36:58.2233333+00:00

    Since last updates MS Word for iPad is completely unusable: including data loss: The App crashes again and again while working, including data loss of the last changes; Printing no longer possible, because the corresponding dialog no longer opens; Changes are sometimes no longer saved when closing the current document, resulting in data loss; when I tried to completely reinstall MS Word by deleting the app, my current Word documents were automatically and irretrievably deleted.

    Hint: MS Excel on iPad and MS Word on my Mac do not have those problems.

    Sorry this is totally disappointing.

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  3. Arlene D 36,225 Reputation points Independent Advisor
    2025-11-17T23:59:20.38+00:00

    Thanks for the details. Since Word is up to date, Excel prints fine, and restarting didn’t help, is your Word file saved to OneDrive or another cloud service?

    I recommend uninstalling and reinstalling Word if printing does not work after an update. Your documents remain safe if they are saved in the cloud. After reinstalling, open Word and try printing again.

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  4. Arlene D 36,225 Reputation points Independent Advisor
    2025-11-17T23:34:44.7033333+00:00

    Thanks for the details. Is your Word app updated to the latest version and does it have permission to access your printer in iPad settings?

    On iPad, Word 365 uses AirPrint to print. I recommend making sure your iPad and printer are on the same Wi-Fi, restarting Word and the iPad, checking for any pending updates, and confirming AirPrint works in other apps. If printing still fails, signing out of your Microsoft account in Word and signing back in may help.

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