Dear @Thao,
Welcome to Microsoft Q&A.
If you've purchased Microsoft Office Word and want to use it on your iPad, there are two main ways to access it:
Option 1: Install Word directly from the App Store
You can download the Microsoft Word app for iPad here: Download Microsoft Word for iPad
After installing:
- Open the app
- Sign in with the Microsoft account you used to purchase the software
- Your subscription should activate automatically
If Word doesn’t recognize your purchase, Sign in to your account to confirm your subscription status.
Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please make sure that you completely understand the risk before retrieving any suggestions from the above link
Option 2: Use Microsoft Copilot app
You can also access Word and other Office apps through the Microsoft Copilot app, which integrates AI assistance and supports document editing via Microsoft 365 services.
Download Copilot here: Microsoft Copilot for iPad
Once installed:
- Sign in with your Microsoft account
- You can open, edit, and create Word documents directly within the app
- This is especially useful if you’re working across devices or using AI features to assist with writing
Please understand that our initial response does not always resolve the issue immediately. However, with your help and more detailed information, we can work together to find a solution.
I hope this information helps point you in the right direction. If you run into any issues while trying the steps, or if something still doesn’t feel quite right, please don’t hesitate to reach out again. I’ll do my best to support you however I can.
Looking forward to hearing back from you with any updates or additional details.
Warm regards,
If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.