Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
This tenant has been blocked due to inactivity
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Sandhya Biradar
0
Reputation points
I have taken the free azure subscription, also given the credit card details and received a mail, "You can now access your free account". But when I open that, It's showing that "Sign in Failed" with below error:
Error message: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID: 438c1acc-d664-4728-91d1-66200e508500 Correlation ID: 5155d843-959a-4ce4-921e-2859e4099e38 Timestamp: 2025-11-10 10:07:09Z
Microsoft Security | Microsoft Entra | Microsoft Entra ID
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Rukmini 43,915 Reputation points Microsoft External Staff Moderator2025-11-10T12:42:08.0833333+00:00 Hello Sandhya Biradar,
The error you received (AADSTS5000225) means your tenant has been marked as inactive. When a tenant is inactive for a long time, Microsoft applies a login block. If the block lasts more than 20 days, the tenant may be permanently deleted.
Tenant inaccessible due to inactivity
If the block has been in place for less than 20 days, we may be able to restore access by unblocking it. Please provide the following details via private message:
- Tenant ID
- Correlation ID from the login failure
- Timestamp of the failure
- Business impact and reason for restoring the tenant
Note: If this is a test or non-critical tenant, you can create a new one: Quickstart: Create a new tenant in Microsoft Entra ID
Let me know if you have any further queries—feel free to reach out!
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Rukmini 43,915 Reputation points Microsoft External Staff Moderator
2025-11-11T11:02:49.57+00:00 Hello Sandhya Biradar, Please share the details over private messages
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