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Hi, I can't find my login for the invoices and the cards you charge my service on? I have ******@hanssonrestore.se but all information on billing and receipt is gone. I also need to add a new card. How do I do this? I need documentation for my company regarding the charge of 1555 kr?"
The message appears to be about someone having trouble accessing their billing information and receipts, needing to update their payment card, and requiring documentation for a company expense of 1555 SEK.
"Where can I find my card and why don't you send any documentation?"
Regards
Anna Hansson
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
AI answer
To access your billing information and invoices in Microsoft 365, you can log in to the Microsoft 365 admin center. If you are unable to find your login details, you may need to recover your account or contact support for assistance.
To add a new credit or debit card, you can manage your payment methods through the admin center. Here are the steps you can follow:
If you need documentation for your company regarding the charge of 1555 SEK, you can download your tax receipt from the Billing > Billing and payments page if it is available for your invoice. Look for the Download tax receipt option next to your invoice ID.
If you continue to have issues, consider reaching out to Microsoft support for further assistance.
References:
Hi Anna,
Thank you for posting, I am here to help you today. You can try the Microsoft sign in helper to identify this Microsoft account.
click this link to open sign in helper page:
https://go.microsoft.com/fwlink/?linkid=2214157
The tool will ask you to enter the email address or mobile phone number you're trying to sign in with and check the details you provide. Try here the ******@hanssonrestore see if you can identify the account.
Once you successfully identify the account and know the credentials log in to the Microsoft page.
click this to open Microsoft page:
https://account.microsoft.com/billing/payments
once logged in you can check here your previous transactions and billing.
You can also update the payment method like credit and debit card information once you successfully logged in.
for more details you can check this article:
Update a Microsoft account payment method
Add a new bank or credit card to your Microsoft account
I hope you find this information helpful. Please let us know if you have any further questions If the answer is helpful, please click "Accept Answer".
Best regards,
Jansher