Hi @Eric Greene,
Thank you for posting your question in the Microsoft Q&A forum.
The issue that you reported relates to the annotation toolbar in Presenter Mode after the recent update. The toolbar now hides by default and requires gestures to appear, which can disrupt live lectures. The update was designed to maximize slide space by auto-hiding controls. Gesture detection can sometimes fail when using Apple Pencil with an external display, causing delays in showing the toolbar.
Below are some workarounds that suit for your situation:
1/ Firstly, activate the Apple Pencil double‑tap functionality for improved usability.
- Go to Settings > Apple Pencil and set Double‑Tap to “Switch between current tool and eraser” for quick toggling without the toolbar.
2/ Next, utilize accurate tap gestures for optimal performance and responsiveness.
- While presenting, tap once at the top center of the slide with Apple Pencil and pause briefly. Repeat if needed. This is more reliable than swiping.
3/ After that, mirror the iPad display to the designated screen or device.
- Switch from extended desktop to mirroring in Display Settings. This keeps toolbar behavior consistent with the iPad screen.
4/ Since your account is managed by your school, you can reach out to your school’s IT department for assistance. If the issue cannot be resolved internally, your IT administrator can submit a support request directly to Microsoft for backend assistance.
For a more efficient resolution, we recommend using your administrator account or contacting your school's IT administrator to submit a support request directly to Microsoft Support Teams.
They can raise a support ticket by visiting: Get support - Microsoft 365 admin | Microsoft Learn
We appreciate your understanding regarding the scope of support available through this forum. As moderators, our role is to provide general guidance and assist with common troubleshooting steps. While we do not have access to internal systems or administrative tools required to resolve account-specific or backend-related issues, but we’ll continue doing our best to support you within the scope of our responsibilities.
I hope the information provided proves useful. Please proceed with the outlined steps and let me know whether they resolve the issue. If not, I’ll be glad to continue working with you to find a solution.
Thank you for your patience and understanding throughout this process. Should you have any questions or need further assistance, feel free to reach out at any time.
I'm looking forward to your reply.
If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.