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Hello,
I started the Microsoft 365 free trial on 6 Oct and canceled on 6 Nov (the day it renewed). I was charged €99 on 6 Nov. I’m in France (eligible for prorated refunds).
Please process a refund for the unused period of the annual term.
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
The replay doesn't resolve the issue
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Hello !
You should be able to cancel your Microsoft 365 subscription by going to Microsoft account dashboard. Use this link to directly go to your Microsoft 365 subscription details : https://account.microsoft.com/services/microsoft365/details#billing
You should have an option to cancel : click on it and follow the steps.
Let me know if you have any other question !