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I pay for AI-900 AI fundamental exam but no confirmation email or any response
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 8%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPA%3C/text%3E%3C/svg%3E)
PAWINEE AMONNUNTARAT
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I pay for AI-900 AI fundamental exam but no confirmation email or any response on 5 Nov
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 15%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMR%3C/text%3E%3C/svg%3E)
Manas R Mohanty 17,270 Reputation points Moderator2025-11-05T15:22:24.4+00:00 You might have done some type while providing the email.
Please check with credential support through a support ticket.
https://learn.microsoft.com/en-us/credentials/support/help#how-to-submit-a-support-request
Note: we are not handling certification queries here.
Thank you.
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