Azure App Service
Azure App Service is a service used to create and deploy scalable, mission-critical web apps.
windows web app outage
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Ed Johnson
0
Reputation points
my app service site was running slow so tried to restart and then it went offline - trying to publish and it is timing out - the site is completely down getting 500 need help ASAP
Azure App Service
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Ed Johnson 0 Reputation points
2025-11-05T13:28:52.78+00:00 Severity Code Description Project File Line Suppression State
Error Web deployment task failed. (Could not complete the request to remote agent URL 'https://REPLACEDSINCEPUBLIC.scm.azurewebsites.net/msdeploy.axd?site=REPLACEDSINCEPUBLIC'.)
Could not complete the request to remote agent URL 'https://REPLACEDSINCEPUBLIC.scm.azurewebsites.net/msdeploy.axd?site=REPLACEDSINCEPUBLIC'.
The operation has timed out REPLACEDSINCEPUBLIC 0
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Anonymous2025-11-05T13:55:19.3866667+00:00 Hi @Ed Johnson
To proceed further, we kindly request you to share the following details in a private message:
- Subscription ID
- Resource Group
- Resource ID
- Web Name
- Web app URL
- Location of the Web App
- Further Communication email id
- Working hours and Timezone
- Availability on MS Teams
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Anonymous
2025-11-06T08:49:11.4866667+00:00 Hi @Ed Johnson
We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.
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Ed Johnson 0 Reputation points
2025-11-10T18:15:26.0133333+00:00 I ended up finding a "Replace" feature on the web app that seems to have fixed it.
I am not really understanding the new ticket system and why tickets cannot go into the azure support portal but have to go in this public forum which does not facilitate faster resolution.
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Anonymous
2025-11-11T07:15:37.4766667+00:00 Hi @Ed Johnson
If you could share the web app name and its URL via a private message, we’ll be happy to assist you.
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