Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Unable to login to Azure portal. It says Tenant blocked due to inactive. I re-registered again and still same message.
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Bharath Kumar
0
Reputation points
My Azure got blocked due to inactivity. I re resisted again and it was successful and even my credit card was charged. But still I am not able to login. It gives rhe some error. Whenever I want raise a support ticket it takes to Azure portal and shows rhe same error
Microsoft Security | Microsoft Entra | Microsoft Entra ID
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Rukmini 43,915 Reputation points Microsoft External Staff Moderator2025-11-05T09:35:26.55+00:00 Hello Bharath Kumar,
The error you received (AADSTS5000225) means your tenant has been marked as inactive. When a tenant is inactive for a long time, Microsoft applies a login block. If the block lasts more than 20 days, the tenant may be permanently deleted.
Tenant inaccessible due to inactivity
If the block has been in place for less than 20 days, we may be able to restore access by unblocking it. Please provide the following details via private message:
- Tenant ID
- Correlation ID from the login failure
- Timestamp of the failure
- Business impact and reason for restoring the tenant
Note: If this is a test or non-critical tenant, you can create a new one: Quickstart: Create a new tenant in Microsoft Entra ID
Let me know if you have any further queries—feel free to reach out!
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Rukmini 43,915 Reputation points Microsoft External Staff Moderator
2025-11-06T12:06:11.4233333+00:00 Hello Bharath Kumar, Please share the details here over the private messages?
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