Windows Spotlight

Quốc Việt Nguyễn 50 Reputation points
2025-11-01T08:10:25.29+00:00

Hi, I have a PC that runs Windows 11 25H2. When I was in Windows 11 24H2, my windows spotlight in lock screen worked normally and didn't have any issues. But when I upgraded to 25H2 version, it stopped working. Firstly, it showed me a picture but then it just show the default windows 11 lock screen wallpaper. Helpp

Windows for home | Windows 11 | Desktop, Start, and personalization | Themes

11 answers

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  1. Alex Went 40 Reputation points
    2025-11-13T16:31:06.86+00:00

    It seems that 25H2 has silently removed the Spotlight feature.

    My advice is NOT to try to mess around with the registry or go through longwinded processes or resets.

    MS should really come clean on this and categorically state that the feature has been removed in the latest build, before clients do irreparable damage to their systems.

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  2. Alex Went 40 Reputation points
    2025-11-05T12:58:59.67+00:00

    It looks like a Microsoft server-side issue.

    Try for example https://assets.msn.com/service/Windows/Spotlight/
    or, for the lockscreen, https://arc.msn.com/v3/Delivery/Placement?pid=LockScreen

    Both are throwing errors.

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  3. Matt 25 Reputation points
    2026-02-19T15:02:17.3866667+00:00

    Now even the presentation stopped working. So I'm stuck with the ugly Windows blue screen of lock.

    How can this be so faulty? I hate Windows 11 so much

    No solution worked so far. I had one day with about 10 minutes of working spotlight for the past year.

    !!

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    2 people found this answer helpful.

  4. Danilo Bonamoneta 55 Reputation points
    2025-11-19T15:05:55.25+00:00

    I discovered that the problem is related to logging into OneDrive. If you delete your Microsoft account credentials from the Credential Manager, and also delete all the cache files in this path "%localappdata%\Microsoft\TokenBroker\Cache", Spotlight starts working again, but OneDrive, if it is still connected, will work for a few hours after which it will ask you to re-enter your credentials, creating the block again. The alternative is to enter the credentials into the Windows account, since the problem only occurs if the Windows user is a local account. Has Microsoft decided to block the functionality for those who do not use a Microsoft account in Windows? They have been pushing for a long time to prevent the use of local accounts.

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  5. AI answer

    2025-11-01T08:10:37.59+00:00

    It seems that after upgrading to Windows 11 version 25H2, you are experiencing issues with Windows Spotlight on your lock screen. This could be due to several reasons, including potential compatibility issues or settings that may have reverted after the upgrade.

    Here are some steps you can try to resolve the issue:

    1. Check Windows Spotlight Settings: Go to Settings > Personalization > Lock screen and ensure that Windows Spotlight is selected as your lock screen background.
    2. Restart the Spotlight Service: Sometimes, restarting the Windows Spotlight service can help. You can do this by opening the Task Manager, finding the Windows Spotlight process, and restarting it.
    3. Check for Updates: Make sure your Windows is fully updated. Go to Settings > Windows Update and check for any available updates.
    4. Reset Spotlight: You can reset Windows Spotlight by deleting its cache. Navigate to C:\Users\<YourUsername>\AppData\Local\Packages\Microsoft.LockApp_cw5n1h2txyewy\LocalState and delete the contents of the folder. Then restart your PC.
    5. Re-enable Windows Spotlight: If the above steps do not work, try disabling Windows Spotlight and then enabling it again.

    If the problem persists, it may be a known issue with the version you are using, and you might want to check the Microsoft support forums or the Windows release health page for any updates on this issue.


    References:

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