Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
My Azure tenancy has been blocked but i had logged in just 3 weeks back
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Aawaz Shrestha
0
Reputation points
My login has been blocked due to inactivity. I had logged into my portal just few weeks back.
Sign-in failed
Error code: AADSTS5000225
Error message: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID: 8e21c569-5e1d-416a-af12-722306646400 Correlation ID: 2844eee2-f63f-4e7f-b2f3-93b04099a959 Timestamp: 2025-10-29 03:28:07Z
Can you please activate my email ID for Azure Portal. So I can use it back. Or help me recover this.
Microsoft Security | Microsoft Entra | Microsoft Entra ID
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Sridevi Machavarapu 33,820 Reputation points Microsoft External Staff Moderator2025-10-31T08:54:42.0933333+00:00 Hello Aawaz Shrestha,
The error you received (AADSTS5000225) means your tenant has been marked as inactive. When a tenant is inactive for a long time, Microsoft applies a login block. If the block lasts more than 20 days, the tenant may be permanently deleted.
Tenant inaccessible due to inactivity
If the block has been in place for less than 20 days, we may be able to restore access by unblocking it. Please provide the following details via private message:
- Tenant ID
- Correlation ID from the login failure
- Timestamp of the failure
- Business impact and reason for restoring the tenant
Note: If this is a test or non-critical tenant, you can create a new one: Quickstart: Create a new tenant in Microsoft Entra ID
Let me know if you have any further queries—feel free to reach out!
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Sridevi Machavarapu 33,820 Reputation points Microsoft External Staff Moderator
2025-11-03T22:31:01.6833333+00:00 Hello Aawaz Shrestha,
Could you confirm whether your issue is resolved or still facing any errors? Please share the required details in private message to proceed further
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