Azure App Service
Azure App Service is a service used to create and deploy scalable, mission-critical web apps.
How to contact a live person for urgent issue!
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John GhH
0
Reputation points
Hi,
we were close to release our app and noticed all our functions app are removed and we don’t have access to one of our critical account (******@xxx.onmicrosoft.com) we opened 3 cases but never heard anything back!
we have been charged and paid for a year and it seems we paid for nothing!
so we need to talk to someone urgently and find out what’s going on!
Azure App Service
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Pravallika KV 18,850 Reputation points Microsoft External Staff Moderator2025-10-31T07:06:55.86+00:00 Hi John GhH,
Thanks for reaching out to Microsoft Q&A.
Please share below details to investigate the issue further:
- Can you please confirm whether the issue is related to access (sign-in or permissions) or subscription/billing (charges, missing resources)?
- Are you able to sign in to the Azure Portal using your usual credentials?
- Please share a screenshot of the error.
- Are other team members also unable to see the Function Apps, or is it specific to your account?
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