Copilot Function #BLOCKED in Excel Insider with MS365 Family License

Michael Wensley 0 Reputation points
2025-10-29T14:08:57.62+00:00

I have a MS365 family plan and am an Insider - I can access the Copilot formula in excel however when running it I get #BLOCKED - is there something I need to setup here? In my account I have 60 available AI tokens...

Microsoft 365 Insider | Excel | Windows
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  1. Xavier-D 12,600 Reputation points Microsoft External Staff Moderator
    2025-10-30T01:06:55.7433333+00:00

    Hello Michael Wensley,

    Thank you for reaching out to Microsoft Q&A forum

    Make sure this setting down here is enable because many cloud-backed features such as Copilot return #BLOCKED! when Office is prevented from downloading/using online content.

    1. Go to File > Account > Manage Settings (or File > Options > Trust Center > Trust Center Settings > Privacy Settings).
    2. Enable: “Connected experiences” (both categories: analyze your content and download online content) If present: “Turn on experiences that download online content”
    3. Restart Excel.

    You can also refer to this site for more fixes on this #BLOCKED! issue if the method above doesn't work.

    How to correct a #BLOCKED! error

    Feel free to reply back to this post if you require further assistance.

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