Copilot is working properly on my Surface pro, not executing downloaded content how do i fix?

When I ask Co-pilot to generate a downloadable list it doesn't appear, I ask it to repeat the task but still doesn't appear, it then tells me its unable to help with that and says it can guide me through copy and paste. I have a Microsoft 365 Family subscription. How can I fix this. I am using a Surface pro, and quick co-pilot key.