Looking for files that were deleted when i re downloaded my word app on iphone

Snow Stephen 0 Reputation points
2025-10-27T15:31:31.6466667+00:00

I recently deleted my word app and reloaded it, it not only deleted the word documents under the word app but also the word documents on the files app of my iphone 16. This was done only a few days ago but I still cannot find these files. I contacted apple thinking they could help me recover them thru icloud but they said they can not. They suggested I contact microsoft and see if they can recover them thru the word app.

Microsoft 365 and Office | Word | Other | iOS
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  1. DaveM121 931.2K Reputation points Independent Advisor
    2025-10-27T17:52:23.5166667+00:00

    If your files are not available on iCloud or in the Files app on your phone, the only hope you may have of recovering the files is to check your OneDrive account on this link for the files.

    https://onedrive.live.com/

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