Recovery Image for Surface duo 2

Jaypoo 0 Reputation points
2025-10-27T05:49:11.4233333+00:00

i have a surface duo 2 now is under "No Demand".
i try to reboot, buy i cannot download the "Recovery image" from the website
due to "Surface Duo 2" is no in the product list
please help

Surface | Surface Duo | Install and update
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  1. Anonymous
    2025-10-28T15:26:59.54+00:00

    Hi Jaypoo,

    You can find the recovery image for Surface Duo 2 at this link: https://support.microsoft.com/en-us/surface-recovery-image

    Regards,
    Carlo

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  2. S.Sengupta 32,351 Reputation points MVP Volunteer Moderator
    2025-10-28T01:29:38.4433333+00:00

    Surface Recovery Image Download

    Surface Duo 2 is present in the list.

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  3. Anonymous
    2025-10-27T14:59:22.8433333+00:00

    Hi Jaypoo,

    I’d recommend using this link: https://support.microsoft.com/en-us/surface/recover-surface-duo-if-it-won-t-start-1e6fb3cf-4e24-92a8-bc05-4984274bc6a4

    Let me know how it goes. If you found this helpful, marking it as helpful might make it easier for others to find the solution. Thanks!

    Regards,
    Carlo

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