Web App is not working

Hey there, Imran Gill

Please can you provide a bit more information?

Things like:

1. Does the page load, with all its resources or are you getting part of the page loading?
2. Do you have any errors in your dev console?
   1. If so, what are the errors you getting?

Whenever I have issues with my deployments, I often check the dev console, as this provides me with information on why the resource isn't working. Is it working in the test environment (local server) and not on the live server?

Thanks,
Nathan

Hi @Imran Gill

we’re adding a few points for above and asking for specific information to provide accurate suggestions for resolving the issue.

Thanks to @NathanRoberts (SN) for your response

Thank you for reaching out about your issue with the web app not working as expected after the recent deployment. To help us resolve this quickly, could you provide some additional information? This will help us troubleshoot more effectively for your setup:

1. Do you see any specific error messages or unusual behavior when accessing the app? If possible, please include a screenshot.
2. What technology stack does your app use (such as .NET Core, Node.js, Python)?
3. Is your Azure Web App hosted on a Windows or Linux plan? (You can find this in the Azure Portal under Configuration > General settings.)
4. How was the most recent deployment carried out (for example, using Azure DevOps, GitHub, or a manual upload)?
5. Was the app functioning before this deployment, and were any changes made this time?
6. Have you reviewed the logs or diagnostics in the Azure Portal? If so, did you notice any errors?