How to fix Azure access sign in error code - AADSTS5000225

Emin Gulen 0

I have the issue when I try to login to Azure portal to test the features.

It says this tenant has been blocked due to inactivity but I didnt use a tenant on Azure yet.

How to enable it back ? I am the administrator of my own account.

Error message: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see

https://aka.ms/TenantLifecycle Trace

ID: ff9cb39c-9e21-4cc1-ab54-

a3b0c9e03c00 Correlation ID:

30f2c578-c0e6-4663-a814-

6d6ce0c66f56 Timestamp: 2025-10-22 17:04:37Z

Sridevi Machavarapu 33,820 Reputation points Microsoft External Staff Moderator

2025-10-23T07:49:20.51+00:00
Hello Emin Gulen,

The error you received (AADSTS5000225) means your tenant has been marked as inactive. When a tenant is inactive for a long time, Microsoft applies a login block. If the block lasts more than 20 days, the tenant may be permanently deleted.

Tenant inaccessible due to inactivity

If the block has been in place for less than 20 days, we may be able to restore access by unblocking it. Please provide the following details via private message:

Tenant ID

Correlation ID from the login failure

Timestamp of the failure

Business impact and reason for restoring the tenant

Note: If this is a test or non-critical tenant, you can create a new one: Quickstart: Create a new tenant in Microsoft Entra ID

Let me know if you have any further queries—feel free to reach out!
Sridevi Machavarapu 33,820 Reputation points Microsoft External Staff Moderator

2025-11-03T22:33:30.91+00:00

Hello Emin Gulen,

Could you confirm whether your issue is resolved or still facing any errors? Please share the required details in private message to proceed further

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