Locked out of my account

Hello Robert,

Thank you for posting question on Microsoft Windows Forum.

Based on the issue description, the symptom seems to be involving Multi-Factor Authentication (MFA) and account access recovery. Since you have the username and password but can not access the Microsoft Authenticator app, you are locked out of the account holding your software licenses. you can try the following suggestions.

1.Try Restoring the Authenticator App from Cloud Backup. (If you ever enabled it.)

• Installing Microsoft Authenticator on your phone, open the app and use the “Restore from backup / Begin recovery” flow before you try to sign in to other accounts on that device. That might recover the account registrations so you will probably get codes/approvals again.
• For more information https://support.microsoft.com/en-us/account-billing/restore-account-credentials-from-microsoft-authenticator-ce53096e-1e1c-4840-9e32-1618bc33cd43

2.Using Microsoft’s Account Recovery Form.

• Go to https://account.live.com/acsr and complete the recovery form. Use a working email you can access (they will contact you there) and provide as much detail as possible: previous passwords, approximate account creation date, subscription/product keys, vendor order numbers, devices connected to the account, billing addresses, etc. The more accurate the better.
• For more information https://support.microsoft.com/en-us/account-billing/help-with-the-microsoft-account-recovery-form-b19c02d1-a782-dee6-93c3-dc8113b20c42

3.Contact Microsoft Support.

• Using Microsoft Support → Get Help and choose account/billing or business support. Since this involves business licenses (Windows Server + SQL Server) which generally have dedicated support or different recovery paths (particularly if the license was bought via a reseller/Partner). Be ready to provide proof of purchase (invoice, license keys, vendor details).
• This Microsoft Support link https://support.microsoft.com/contactus/

Hope the above information is helpful!

Hello,
Thank you for the response!
There isn't a posibility to restore it from cloud backup, because I haven't use it/configure it, only one time.
The second option, when I tried it, it says:
The Microsoft account you've entered does not exist.

Note: If you've turned on two-step verification, you can't recover your account this way.
And as i said, with the Microsoft Authenticator is enabled on this account, there is no resolving this way. Also, I thought the account was erased/deleted, so i tested to reset the password and it works, but it says the account isn't available/exists for this option, which is mindblowing.

and the third option, leads me here on this support platform.

I tried calling on some numbers for support, but atfer 2 calls, I wasn't able to speak to someone human, only the robot and it says I should sent a ticket.

And I wonder, is there no solving to this problem?