Question about Clarity Heatmaps: Mobile Tap vs. Scroll Calculation

fukui 0 Reputation points
2025-10-22T09:37:32.2533333+00:00

Hello,

I have a question regarding the functionality of Clarity heatmaps, specifically the view that shows the CTR (Click-Through Rate) by area.

I would like to know if the "tap count" used to calculate the CTR for these areas includes taps that are part of a scrolling action on mobile devices.

When users scroll on a mobile device, they press the screen to initiate the scroll. I want to confirm if this action is also being counted as a "tap" in the heatmap data.

Thank you for your assistance.

Microsoft Partner Center | Other
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