how to solve this issue. new setup recently me setup recently. please help.

Question

how to solve this issue. new setup recently me setup recently. please help.

md sariful haq lelin 0

how to solve this issue. new setup recently WhatsApp Image 2025-10-18 at 10.27.00 PM

me setup recently. please help.

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Answer 1

Haytham-C 5,130 Microsoft External Staff Moderator

Hi @Mdsarifulhaqlelin,

Welcome to Microsoft Q&A, and thank you for reaching out to us. Based on the screenshot you shared, could you confirm whether your device is a desktop PC or a laptop? Also, are you able to connect using a wired Ethernet cable? Windows devices typically include built-in Ethernet drivers, which can help you continue the setup process if your device doesn’t have access to Wi-Fi.

Thank you very much for your time, I looking forward to your response.

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Ian-T 10,695 Reputation points Microsoft External Staff Moderator

2025-10-24T06:25:40.1+00:00

Hi @Mdsarifulhaqlelin,

I hope you’re doing well.

I wanted to check in regarding your issue, did Haytham suggestions help resolve it?

Additionally, could you provide the extra details that Haytham requested? This will help us research further and find a solution tailored to your situation.

Warm thanks.
Haytham-C 5,130 Reputation points Microsoft External Staff Moderator

2025-10-25T02:34:22.03+00:00

Hi @Mdsarifulhaqlelin,

I hope you’re doing well.

I just wanted to follow up on your issue.

Have you had a chance to review my previous response?

If possible, please share more details about the problem. This will help me research further and provide a solution tailored to your needs.

Warm thanks.
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