Global Admin has left the company and I, as the owner, am being hacked with my password.

Question

Global Admin has left the company and I, as the owner, am being hacked with my password.

Kym Derriman 0

I am the Global Reader but I own the organisation. My Global Administrator has left the organisation. My password was changed without my action, indicating possible compromise. Please assist urgently to restore Global Admin rights and remove the former IT admin account.

VEMULA SRISAI 13,990 Reputation points Microsoft External Staff Moderator

2025-10-17T00:55:47.69+00:00
Hello Kym Derriman

Thank you for reaching out. I understand the urgency of your situation. Since you currently have only Global Reader access and your Global Administrator has left the organization, combined with a possible account compromise. We need to forward this to Microsoft’s Data Protection Team.

To proceed, please share the following details via private message only (do not post publicly as this includes Personally Identifiable Information):

Contact phone number (including country code)

Email address (affected account)

Country

Time zone

Tenant domain name (e.g., contoso.onmicrosoft.com or verified custom domain)

Azure subscription ID or billing information associated with the tenant (helps confirm ownership)

Once we receive this information, we will forward it to Microsoft’s Data Protection Team for further assistance.
VEMULA SRISAI 13,990 Reputation points Microsoft External Staff Moderator

2025-10-17T18:39:52.1966667+00:00

Hello Kym Derriman,could you please share the requested details in private message.

Your answer

VEMULA SRISAI 13,990 Reputation points Microsoft External Staff Moderator

2025-10-17T00:55:47.69+00:00

Hello Kym Derriman

Thank you for reaching out. I understand the urgency of your situation. Since you currently have only Global Reader access and your Global Administrator has left the organization, combined with a possible account compromise. We need to forward this to Microsoft’s Data Protection Team.

To proceed, please share the following details via private message only (do not post publicly as this includes Personally Identifiable Information):

Contact phone number (including country code)

Email address (affected account)

Country

Time zone

Tenant domain name (e.g., contoso.onmicrosoft.com or verified custom domain)

Azure subscription ID or billing information associated with the tenant (helps confirm ownership)

Once we receive this information, we will forward it to Microsoft’s Data Protection Team for further assistance.
VEMULA SRISAI 13,990 Reputation points Microsoft External Staff Moderator

2025-10-17T18:39:52.1966667+00:00

Hello Kym Derriman,could you please share the requested details in private message.