File Explorer not previewing pdf files since 25H2 update

Paul Nicholson 560 Reputation points
2025-10-15T08:07:37.1033333+00:00

Since installing the 25H2 update to Windows 11, the preview for pdf files is not working.

I just get the following message "The file you are attempting to preview could harm your computer. If you trust the file and the source you received it from, open it to view its contents"

I have tried everything to restore the preview without success.

Any help would be much appreciated!

Windows for home | Windows 11 | Files, folders, and storage

Answer recommended by moderator
Vivekanandan Tiwari 210 Reputation points
2025-10-20T03:18:02.11+00:00

Here is a simple solution that worked for me -

in the file explorer, just disable this check box as shown in the image, this simply worked for me

(This happened on windows 10 as well!)
Screenshot 2025-10-20 084655

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  1. Russell Sign and Print 50 Reputation points
    2025-10-15T23:12:00.72+00:00

    What a wonderful gift from Microsoft to wake up to ... not. Do ya reckon they could start using their own AI to roadtest their updates from a user perspective??? I absolutely rely on the preview function for our design and signage business. Does Microsoft read these comments because they need to fix this problem that they created urgently.

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  2. Dave Rowe 55 Reputation points
    2025-10-16T00:11:25.4033333+00:00

    I clicked on properties on the problematic files and see new "Security" options as shown below. I clicked "unblock", clicked apply and restarted Explorer. I had to restart Explorer to be able to preview the file. What a pain as I have 110 files I need to preview and tried to unblock them in a batch without success (I.e., (selecting multiple files and then clicking properties):

    User's image

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  3. Striver 100 Reputation points
    2025-10-16T01:38:26.39+00:00

    Work-around: Use Microsoft Power Toys to preview.

    Install Microsoft's free Power Toys, which has many other great features. Installation is quick and easy.

    To preview a file in File Explorer, highlight the file. Then Ctrl + Space. Preview pops up.

    Works for most kinds of files.

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    20+ people found this answer helpful.

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