File Explorer not previewing pdf files since 25H2 update

Paul Nicholson 560 Reputation points
2025-10-15T08:07:37.1033333+00:00

Since installing the 25H2 update to Windows 11, the preview for pdf files is not working.

I just get the following message "The file you are attempting to preview could harm your computer. If you trust the file and the source you received it from, open it to view its contents"

I have tried everything to restore the preview without success.

Any help would be much appreciated!

Windows for home | Windows 11 | Files, folders, and storage

Answer recommended by moderator
Vivekanandan Tiwari 210 Reputation points
2025-10-20T03:18:02.11+00:00

Here is a simple solution that worked for me -

in the file explorer, just disable this check box as shown in the image, this simply worked for me

(This happened on windows 10 as well!)
Screenshot 2025-10-20 084655

Was this answer helpful?

90+ people found this answer helpful.

103 additional answers

Sort by: Oldest
  1. PY 25 Reputation points
    2025-11-21T12:47:27.12+00:00

    I compressed (zipped) up all files & then unzip them by extracting the file. Then the files were all automatically unblocked

    Was this answer helpful?

    10 people found this answer helpful.

  2. Gee Wizard 10 Reputation points
    2025-11-25T04:14:57.4033333+00:00

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments

  3. Edward Thomas 5 Reputation points
    2025-11-25T20:31:50.1833333+00:00

    I found this one with a Google search:  https://kb.foxit.com/s/articles/How-to-Solve-the-Issue-That-File-Explorer-Is-Unable-to-Preview-PDF-F....  It worked to allow me to preview files on my network drive, where I save everything.  In the section on making changes to Trusted Sites, I had to enter "file://[server name]" and "https://[server IP address]".  I also entered the server's IP address in the Local Intranet section.

    Was this answer helpful?

    1 person found this answer helpful.

  4. Darren Allen 5 Reputation points
    2025-11-26T11:45:52.2166667+00:00

    I found that the Internet Options Trusted Sites works, but if the users where using the server IP address rather than the server name, it didn't.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.