File Explorer not previewing pdf files since 25H2 update

Paul Nicholson 560 Reputation points
2025-10-15T08:07:37.1033333+00:00

Since installing the 25H2 update to Windows 11, the preview for pdf files is not working.

I just get the following message "The file you are attempting to preview could harm your computer. If you trust the file and the source you received it from, open it to view its contents"

I have tried everything to restore the preview without success.

Any help would be much appreciated!

Windows for home | Windows 11 | Files, folders, and storage

Answer recommended by moderator
Vivekanandan Tiwari 210 Reputation points
2025-10-20T03:18:02.11+00:00

Here is a simple solution that worked for me -

in the file explorer, just disable this check box as shown in the image, this simply worked for me

(This happened on windows 10 as well!)
Screenshot 2025-10-20 084655

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103 additional answers

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  1. A 5 Reputation points
    2025-11-10T00:10:45.7033333+00:00

    Happend to us as well, using Server 2025 and Windows 11.
    No fixes listed work.
    Has impact to business workflow can't uninstall update.
    Do not upgrade, always wait we normally do and know better!
    Hope there is a fix released urgently.

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  2. Peter 5 Reputation points
    2025-11-11T12:33:21.41+00:00

    Just to add another variation to the answers here:
    I open the specific folder (in explorer) I want to unblock and "Open in Terminal" (PowerShell) then use the below:

    Get-ChildItem -Path ".\" -Recurse -Filter "*.pdf" | Unblock-File
    

    I like these PowerShell Unblock-File options over the Internet Security and Registry options as I don't want to just open a blanket security hole that this update closed.

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  3. Mr K 5 Reputation points
    2025-11-13T14:29:46.7166667+00:00

    The culprit is Windows update KB5066835 - if you check the update notes on the windows website its the last on the list of features-->

    https://support.microsoft.com/en-us/topic/october-14-2025-kb5066835-os-builds-26200-6899-and-26100-6899-1db237d8-9f3b-4218-9515-3e0a32729685

    I managed to get windows support chat to give me a code to disable it, but it seemed to only work for files received up to that date, nothing received since. Trying to find a long term fix, any suggestions would be greatly appreciated! This update has completely killed my workflow!

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  4. JB 5 Reputation points
    2025-11-19T14:35:28.8633333+00:00

    So after running a script and waiting hours to unblock all of my files, only the preview pane was showing but the thumbnails were still the pdf icon. I googled "adobe thumbnail pdf" and I learned this.

    "For Windows Explorer, you can enable PDF thumbnail previews by going to the Preferences in Acrobat or Acrobat Reader and checking the box for "Enable PDF thumbnail preview in Windows Explorer"."

    I thought it can't be that easy, can it? So into Adobe I went. Menu>Preferences>General>Basic Tools. Checked the box that said "Enable PDF thumbnail previews in Windows Explorer". Thumbnails show in File Explorer now.

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