File Explorer not previewing pdf files since 25H2 update

Paul Nicholson 560 Reputation points
2025-10-15T08:07:37.1033333+00:00

Since installing the 25H2 update to Windows 11, the preview for pdf files is not working.

I just get the following message "The file you are attempting to preview could harm your computer. If you trust the file and the source you received it from, open it to view its contents"

I have tried everything to restore the preview without success.

Any help would be much appreciated!

Windows for home | Windows 11 | Files, folders, and storage

Answer recommended by moderator
Vivekanandan Tiwari 210 Reputation points
2025-10-20T03:18:02.11+00:00

Here is a simple solution that worked for me -

in the file explorer, just disable this check box as shown in the image, this simply worked for me

(This happened on windows 10 as well!)
Screenshot 2025-10-20 084655

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103 additional answers

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  1. ShellyS 10 Reputation points
    2025-10-21T17:12:35.63+00:00

    Another shining example of Microsoft's heavy hand. They "opt-in" you by default and say they told you about it (buried in some big release note somewhere). You're left with 100's of angry users filling up your voicemail and ticket queue wondering why "it's broke now". Thanks Microsoft I didn't have anything else to do today.

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  2. Jay B 0 Reputation points
    2025-10-21T17:38:19.57+00:00

    Same issue here. I'm trying to preview PDF files sitting on my desk and receive the error.

    should I just roll back the update?

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  3. Jerimy Orr 10 Reputation points
    2025-10-21T17:41:56.0266667+00:00

    I had the same issue as InchCreations, but once I checked the Unblock option box, saved then opened the file, moving forward I could preview it. It's incumbering but effective, for now.

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  4. Johnny 5 Reputation points
    2025-10-22T14:30:52.32+00:00

    @Jess Iannone Your suggestion posted 2025.10.21 worked for me too (uncheck "Show preview handlers in preview pane" in file explorer > Folder Options > View)

    However there are now other file types I can't preview such as the contents of .TXT files.

    That said I view .PDF much more often so I'm goin to use that for now until the issue is fixed.

    Thanks :)

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    1 person found this answer helpful.

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