File Explorer not previewing pdf files since 25H2 update

Paul Nicholson 560 Reputation points
2025-10-15T08:07:37.1033333+00:00

Since installing the 25H2 update to Windows 11, the preview for pdf files is not working.

I just get the following message "The file you are attempting to preview could harm your computer. If you trust the file and the source you received it from, open it to view its contents"

I have tried everything to restore the preview without success.

Any help would be much appreciated!

Windows for home | Windows 11 | Files, folders, and storage

Answer recommended by moderator
Vivekanandan Tiwari 210 Reputation points
2025-10-20T03:18:02.11+00:00

Here is a simple solution that worked for me -

in the file explorer, just disable this check box as shown in the image, this simply worked for me

(This happened on windows 10 as well!)
Screenshot 2025-10-20 084655

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  1. Joao Seabra 20 Reputation points
    2025-10-20T13:17:11.0433333+00:00

    MS should show support to the customers and send update to fix this ASAP.

    This is not productive at all for us as end users, as we need this preview function to keep staying productive at work!

    And it is not up to end users to keep trying to find solutions to issues like this!

    Thanks!

    Best regards,

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  2. Julian Hardstone 0 Reputation points
    2025-10-20T13:09:30.4+00:00

    Unlike the business users, I am not on a network and I do not use Adobe to create or read PDFs. Most of my PDFs are downloaded, but some are created by me. I can unblock files one at a time and see a preview, but that is much slower than just opening the file. I checked my file associations and confirmed that Chrome is my default viewer. This is a major impediment to managing files. I will look again at the advice on reverting the upgrade.

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  3. Christos C 0 Reputation points
    2025-10-20T13:03:06.2833333+00:00

    If you have a 64bit Acrobat, re-download and reinstall it. It should work.
    If you have a 32bit Acrobat, the 64bit Win Explorer can not handle it.

    So, install a 64-bit preview handler. Use a tiny, safe viewer that includes a 64-bit Explorer previewer:

    1. Install SumatraPDF (64-bit).
      • During setup, Go to Options tick “Install PDF previewer for Windows Explorer.”
    2. After install, set Sumatra as default App for .pdf (Settings → Apps → Default apps → pdf = Sumatra) and restart Explorer.
    3. Set Acrobat back as the default app for .pdf (Settings → Apps → Default apps → pdf =Adobe Acrobat).
    4. Open File Explorer → Alt + P to show the Preview Pane → click a PDF.
      • Preview now works (handled by Sumatra’s 64-bit previewer).
      • Double-click still opens in Acrobat.

    This is the cleanest fix when you must keep 32-bit Acrobat.

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  4. Pro450 15 Reputation points
    2025-10-20T03:46:36.5066667+00:00

    To shortcut or summarize some of the previous answers that work, do the following:

    1. To fix all of the future files you will download, create a text file that contains the following three lines: Windows Registry Editor Version 5.00
      [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Attachments]
      "SaveZoneInformation"=dword:00000001
      Save it and rename it ending in .reg. I called mine "Allow-Preview.reg". Double click on it.
    2. To fix the files already on your system, create another text file that contains lines similar to the following: gci -recurse "$Env:userprofile\Documents" | Unblock-File
      gci -recurse "$Env:userprofile\Desktop" | Unblock-File
      Each line would point to a folder where your existing downloaded files are located. Rename your text file ending in .ps1. I called mine "UnblockPreview.ps1". Right click on it and select "Run with Powershell". Note, you may need to disable the execution policy restriction under "System" > "For developers" > "Powershell". Make sure to re-enable it after you're done.

    Also, please note that you must be an administrator on your system to do these things. Do NOT take these lightly, especially number 1 above, because Microsoft disabled preview for a reason. You need to be sure you know that you're not downloading infected files (a difficult thing for sure).

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