File Explorer not previewing pdf files since 25H2 update

Paul Nicholson 560 Reputation points
2025-10-15T08:07:37.1033333+00:00

Since installing the 25H2 update to Windows 11, the preview for pdf files is not working.

I just get the following message "The file you are attempting to preview could harm your computer. If you trust the file and the source you received it from, open it to view its contents"

I have tried everything to restore the preview without success.

Any help would be much appreciated!

Windows for home | Windows 11 | Files, folders, and storage

Answer recommended by moderator
Vivekanandan Tiwari 210 Reputation points
2025-10-20T03:18:02.11+00:00

Here is a simple solution that worked for me -

in the file explorer, just disable this check box as shown in the image, this simply worked for me

(This happened on windows 10 as well!)
Screenshot 2025-10-20 084655

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  1. M_HERMAN 60 Reputation points
    2025-10-27T02:24:42.0766667+00:00

    THIS INSANE "SECURITY FEATURE" IS NOW CAUSING ME POSSIBLY IRREPARABLE HARM!
    I am handling documents for the probate of a will, and I am unable to preview those documents. I do not have the time to open each and every one when I am searching for data. In addition, checking the UNBLOCK box does NOT FIX the preview issue. And I'll just add that these documents are on my non-networked laptop. This "feature" might as well be a North Korean Virus!

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  2. LKG 5 Reputation points
    2025-10-26T18:48:45.07+00:00

    I am running Win11Pro 25H2 - you need one change in group policy to allow downloads without MOTW- gpedit.msc: User Configuration > Administrative Templates > Windows Components > Attachment Manager Setting: Do not preserve zone information in file attachments → Enabled.

    To unlock all files previously downloaded run this as Admin in PowerShell - Replace "D:\Projects\PDFs" with your actual path.

    Get-ChildItem "D:\Projects\PDFs" -Recurse -File | ForEach-Object { Unblock-File -Path $_.FullName }

    If you are seeing an icon instead of your images, check File Explorer, Options, View and uncheck Always show icons, never thumbnails.

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  3. Johnny 5 Reputation points
    2025-10-22T14:30:52.32+00:00

    @Jess Iannone Your suggestion posted 2025.10.21 worked for me too (uncheck "Show preview handlers in preview pane" in file explorer > Folder Options > View)

    However there are now other file types I can't preview such as the contents of .TXT files.

    That said I view .PDF much more often so I'm goin to use that for now until the issue is fixed.

    Thanks :)

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  4. Joao Seabra 20 Reputation points
    2025-10-20T13:17:11.0433333+00:00

    MS should show support to the customers and send update to fix this ASAP.

    This is not productive at all for us as end users, as we need this preview function to keep staying productive at work!

    And it is not up to end users to keep trying to find solutions to issues like this!

    Thanks!

    Best regards,

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