File Explorer not previewing pdf files since 25H2 update

Paul Nicholson 560 Reputation points
2025-10-15T08:07:37.1033333+00:00

Since installing the 25H2 update to Windows 11, the preview for pdf files is not working.

I just get the following message "The file you are attempting to preview could harm your computer. If you trust the file and the source you received it from, open it to view its contents"

I have tried everything to restore the preview without success.

Any help would be much appreciated!

Windows for home | Windows 11 | Files, folders, and storage

Answer recommended by moderator
Vivekanandan Tiwari 210 Reputation points
2025-10-20T03:18:02.11+00:00

Here is a simple solution that worked for me -

in the file explorer, just disable this check box as shown in the image, this simply worked for me

(This happened on windows 10 as well!)
Screenshot 2025-10-20 084655

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  1. Jeremy Brenton 0 Reputation points
    2026-06-11T14:41:15.0633333+00:00

    This worked for me in an elevated Powershell prompt:

    $prog = (Get-ItemProperty HKCR:.pdf).'(default)'

    reg add "HKCR$prog\shellex{8895b1c6-b41f-4c1c-a562-0d564250836f}" `

    /ve /d "{DC6EFB56-9CFA-464D-8880-44885D7DC193}" /f

    taskkill /f /im explorer.exe

    start explorer.exe

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  2. Aaron Highsmith 0 Reputation points
    2026-04-06T19:01:37.7633333+00:00

    I know I am a bit late to this but thought I would share in case it helps.

    We have been running into this issue as well. Found out that it was only affecting files accessed on shared/mapped drives. Had to open "Internet Options -> Security Tab -> Trusted Sites -> Sites Button." From there we added the file server name as well as the file server IP address to the list of trusted sites. You may have to uncheck "Require server verification (https:) for all sites in this zone" depending on where your shared files are located. I know this likely won't be the fix for everybody, but thought I would share for those who find it useful.

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  3. a a 5 Reputation points
    2026-03-30T16:56:19.99+00:00

    After days trying to fix it - THANKS FOR NOTHING MICROSOFT - I believe I found the fix. It is working after a few restarts. Hopefully Microflop will not lock it again. Just for the records we are planning to switch from Windows to Linux all our 89 PCs due to time lost trying to make Windows 11 work like a business tool.

    So try this;

    open Powershell as admin

    paste this:

    Set-ItemProperty -Path "HKLM:\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\3" -Name "180F" -Value 0 -Type DWord; Stop-Process -Name explorer -Force; Start-Process explorer.exe

    Good luck as far as it lasts.

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  4. Randy Baroja 20,775 Reputation points Independent Advisor
    2025-10-15T08:48:02.98+00:00

    Hi,

    Most of the time, making sure your preferred PDF app, like Adobe Reader or Edge, is set as the default fixes it, because File Explorer needs that to show previews. Also, double-check that the Preview pane is turned on (View > Show > Preview pane) and see if selecting a PDF brings the preview back. If it’s still not working, sometimes just repairing or reinstalling the PDF app does the trick, since that restores the preview handler that the update might have messed with. This usually gets things back to normal pretty quickly.

    Kind regards,

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