How to clean in between of Microsoft Surface Studio 2 Laptop keyboard

Antonio Leone 0 Reputation points
2025-10-14T09:33:34.1966667+00:00

Hi guys,

I have an Laptop Surface Studio 2 and accidentally spilled some soda on the keyboard. It wasn't much some drops thats it. However, the key 3 and 4 have problem tipping and just feels awful now. I tried to brush gently in between. It did not work. I even tried to brush it gently with a light wet toothbrush. did help for a couple of minutes but then the problem occour again.

I would love to get some good advise on how to clean the in between without damaging the keyboard.

Thanks in advance!

Best wishes

Antonio Leone

Surface | Surface Studio | Performance and maintenance
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  1. Barb Bowman 80,805 Reputation points MVP Volunteer Moderator
    2025-10-14T13:54:50.37+00:00

    If other methods fail to restore the keyboard to proper functionality, you can get a replacement keyboard (cheaper than an out of warranty exchange/repair) https://www.microsoft.com/en-us/d/product/8sk75z233rw1

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  2. Anonymous
    2025-10-14T12:59:05.4266667+00:00

    Hi Antonio,

    I think this is the best way to clean your keyboard. https://support.microsoft.com/en-us/surface/clean-and-care-for-your-surface-8b3e7e01-f2b7-5854-b7a6-dac2cbf6e104

    It outlines safe ways to clean your Surface device, including the keyboard, using a soft cloth and isopropyl alcohol. Just be sure not to let any liquid seep under the keys or into the device.

    If the keys still feel sticky or unresponsive after cleaning, it might be worth contacting Microsoft Support for a deeper clean or repair especially if you're still under warranty.

    Hope that helps.

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