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mic is not working for all bluetooth headset. The bluetooth show connected with both sound and mic, but there are none of Window program can access the mic function. FYI, before the Window Updates, everything is fine.
Additional settings-related features and issues within Microsoft Teams for business
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Same Issue here, i have 20 users that the update broke their bluetooh headset, tried with the intel driver, different headsets, the manual KB5067036 install is not allowed either
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I am having the same issue on my work laptop and it is making it incredibly difficult to attend and participate in company meetings. I have tried all the things others in this thread have tried and nothing has worked. Updating my system and drivers have not helped either. Rolling back updates is not an option for my work computer. When will Microsoft fix this?
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My devices- Asus vivobook S15 OLED and Realme wireless 5 ANC{Neckband}
I had this same issue, where all Bluetooth earphones (neckband with mic) started showing just "connected audio" and no mic after updating windows 11 on my laptop in December. I did everything suggested to solve this problem but nothing worked. I have intel EVO Laptop
SOLUTION: First remove all saved Bluetooth devices from your PC. Then open device manager, go to "Audio inputs and outputs" dropdown section and remove all Bluetooth devices. then restart your device. These steps finally SOLVED MY PROBLEM.
In my case, it started showing "connected mic, audio" under my Bluetooth audio device name whichever I paired with my PC and in all others (Bluetooth earphones too) too. Mic also started working too as I did a zoom call after this process.
Hope it helps
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November patch update seems to have fixed it for me so far with Pixel buds 2a (only ones I have to hand), it's just absurd we have to wait a month when MS break such important functionality
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Seems like the latest patch hasn't resolved the issues for us.
I am on 25H2 Build 26200.7171 and just had a call where I had to mute and unmute on the headset (Once the call had connected) still before it would work.
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Same issue here on a Lenovo T14 Gen 6. Tried everything in here and still not working.
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Hello,
Same problem... here's what I noticed about this issue.
I've a Lenovo L16 Gen 2 and when I connect my Soundcore A40 via bluetooth I can't use the microphone, unless I change the sound output to the laptop speakers.
So, if I have output set to the A40 then only the lapics wtop mork.
If I have the output set to the Speakers of the laptop, then I can use the microphone of A40....
I also tested with another BT headset HD 458BT and I get the same behaviour.
Did the same thing in my desktop computer and both work fine.
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Did you tried KB5068861 Update to solve the issue ? I will try it tomorrow on 3 Clients from our Users.
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Hello, KB5068861 worked for me a couple of hours, but now the problem is back. T14 Gen 5, Windows 11 25H2. All drivers updated via Windows Update, Lenovo Vantage and AMD Adrenalin.. Have the same problem on two identical laptops. One is a fresh install. Bluetooth headphones: Bose QC35 and iPods. No sound in from the microphones. Have just tested with Epos/Sennheiser 660 and a Jabra headset. Both 'certified' for Windows/Teams. Same result. No sound in. And Teams reports 'error' on all these devices. Bose QC35 II works excellent with cable.
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No bluetooth audio devices work with Lenovo Thinkpad P14s Gen 5 AMD in Windows 11 Pro 25H2. This is not a hardware problem because bluetooth audio works when booting from an Ubuntu Live USB. The problem appears in a recent Windows update. I have tried a Bose SoundLink Flex 2 bluetooth speaker, Nothing Ear 3 bluetooth earbuds, and Google Pixel earbuds.
Both KB5068861 (26200.7171) and KB5068861 (26100.7171) are installed.
audiosrv.dll file version is 10.0.26100.7019.
In Control Panel - Sound - [any Bluetooth device] - Properties - Advanced tab, clicking "Test" opens an "Error!" popup window with message "Failed to play test tone." The only audio format listed is "2 channel, 16 bit, 48000 Hz". This applies to all audio bluetooth devices.
Bluetooth hardware is "Qualcomm FastConnect 6900 Bluetooth Adapter" with driver version 2.0.0.1292.
My issue is also on a Thinkpad. The IT department at my local site has told me that there is nothing they can do, as corporate IT determines when/if we will get various updates. So, any of us with this issue seem to have no path forward other than reverting back to wired headsets.