How to reinstall Office & Student 2019

Janet Knapper 0 Reputation points
2025-10-10T16:34:26.7933333+00:00

I lost my Student & Office 2019 and I want to reinstall it. It was on my Acer laptop when I bought it so do not have a pass key

Microsoft 365 and Office | Install, redeem, activate | Other | Android

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Aymeric-B 29,615 Reputation points Independent Advisor
2025-10-10T22:07:35.0733333+00:00

Hello !

With your PC, head to https://account.microsoft.com/services and log into the Microsoft account you've used to activate your Office 2019 license.
You should see your Office 2019 license : just click on the Install button to download the Office installer. Once downloaded, launch it and follow the steps.

Please let me know if you have any other question !

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  1. Shyam Sunder Sharma 0 Reputation points
    2026-03-30T04:30:59.8466667+00:00

    Subject: Request for Call Back: Office 2019 License Issue

    ​Dear Microsoft Support Team,

    ​I am facing a persistent issue where my pre-installed Office 2019 Lifetime License has automatically converted to Microsoft 365, causing recurring subscription ads.

    ​I have already shared my details and request a Call Back at your earliest convenience to resolve this restoration issue.

    ​Contact Details:

    ​Name: Shyam Sundar Sharma

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  2. Janet Knapper 0 Reputation points
    2025-10-28T01:32:36.98+00:00

    Yes I found the downloads. The first I used didn’t work but the second one did. I am back in business now. I do the accounts for the bowling club and I found the most recent spread sheet and I updated it from my note book. I don’t know shay I would have done if the download hadn’t worked. I feel like a heavy wright has been moved from my shoulders. Thanks very much for your help.

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  3. Stefan Blom 352K Reputation points MVP Volunteer Moderator
    2025-10-14T16:28:53+00:00

    Was Office preinstalled by the computer manufacturer? In that case, check their support site to find out how to reinstall.

    Note that if you are now using a different computer, you probably won't be able to transfer the license, I'm afraid.

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  4. Alex_T 6,395 Reputation points Microsoft External Staff Moderator
    2025-10-14T16:09:51.92+00:00

    Hello Janet Knapper, have you successfully solved the problem yet? If you found the answer you needed, please mark the helpful reply as accepted. This helps others in the community facing similar problems. Thanks for your understanding.

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