Azure App Service
Azure App Service is a service used to create and deploy scalable, mission-critical web apps.
This tenant has been blocked due to inactivity
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 31%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFA%3C/text%3E%3C/svg%3E)
fredrick amoako
0
Reputation points
I recently created a free azure account and upon successful registration, I get greeted by this sign in failed page.
Initially I thought that was some random error until I received an email confirmation for my azure account but after clicking the login from the email, I still get this same issue.
I performed a trouble shooting and found someone with similar issue from this reddit post here that got resolved, any help here?
Azure App Service
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 85%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVS%3C/text%3E%3C/svg%3E)
VEMULA SRISAI 14,065 Reputation points Microsoft External Staff Moderator2025-10-09T16:41:51.68+00:00 Hello fredrick amoako ,
Thank you for posting your question in the Microsoft Q&A Forum.
The error message you are seeing indicates that your tenant has been inactive for more than 200 days after the billing cycle, which triggered Microsoft’s process to remove inactive tenants. At this stage, the OMS commerce system places a login block AADSTS5000225, Twenty days after this block is applied, the tenant is permanently deleted.
To restore access, the tenant must have been blocked for less than 20 days. After 30 days, the tenant is permanently deleted and cannot be recovered.
We can reactivate your tenant only if it has been blocked for less than 20 days, please share the following details via private message so that we can reactivate your account.
Tenant ID or Domain Name
Contact phone number (add +Country code) Affected Account Email address
Country
Time Zone
Correlation ID and Timestamp from a recent sign-in failure
Business impact and justification for restoring the tenant, and an explanation of the impact if the tenant cannot be restored.
Once we have these details, we can proceed with your account reactivation
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fredrick amoako 0 Reputation points
2025-10-09T19:53:15.8066667+00:00 How do I get the info for the tenant ID Vemula Srisai
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fredrick amoako 0 Reputation points
2025-10-12T11:40:56.2833333+00:00 Hello Vermula Srisai I have responded to the private message, can you please check and get back to me please
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