"Ask a Question" do not let me ask a question.

WNM-1677 5 Reputation points
2025-09-30T00:29:35.51+00:00

Please fix the following issues to continue:

But trying to "open a ticket" at that website results in an error saying my MS login creds are no good for creating a ticket.

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AADSTS50020: User account (hidden_but_correct) from identity provider 'live.com' does not exist in tenant 'Microsoft' and cannot access the application 'eea5f4ef-dd4d-4755-aa86-3e0283223b97'(DevRelMC) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account.

Request Id: 757c963c-5ae2-4970-ae9b-e44ab6979c00

Correlation Id: da975de0-8123-4a64-bb7e-219b0e6b6266

Timestamp: 2025-09-30T00:22:24Z

Message: AADSTS50020: User account '******@comcast.net' from identity provider 'live.com' does not exist in tenant 'Microsoft' and cannot access the application 'eea5f4ef-dd4d-4755-aa86-3e0283223b97'(DevRelMC) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account.

Microsoft Security | Microsoft Entra | Microsoft Entra ID
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