Trying to get imap password inquiry resolved on my iphone.

ScottSue Driver 25 Reputation points
2025-09-29T19:25:26.1966667+00:00

Message on iphone

"Password Incorrect

enter the password for the IMAP account "Hotmail"

What should I type in there?

Sue

Microsoft Edge | Profile, sync, and sign in | iOS
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Answer accepted by question author
Jay Pham (WICLOUD CORPORATION) 4,675 Reputation points Microsoft External Staff Moderator
2025-09-30T06:45:10.13+00:00

Hi @ScottSue Driver,

The "Password Incorrect" error for your Hotmail IMAP on iPhone is due to Microsoft's modern authentication (OAuth) requirements—basic passwords no longer work for IMAP. Don't type your regular password; instead, delete and re-add the account using the Outlook.com option for automatic secure sign-in:

  1. Settings > Mail > Accounts > Select Hotmail > Delete Account.
  2. Add Account > Outlook.com, enter your email and password (use a 2FA code if prompted).
  3. Save and test in the Mail app.

If issues persist, try the free Outlook app from the App Store. For additional guidance, check these resources:

I hope this helps you fix the problem quickly! If you agree with our suggestion, feel free to interact with the system accordingly!

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