Incomplete MFA process

Branden Carter 0 Reputation points
2025-09-29T16:54:48.6+00:00

I am facing tenant lockout and need to engage the Data Protection team via a support ticket to unblock my access.

I have a new mobile device and I am the only Global admin for my tenant. I am unable to successfully add my account to the authenticator application without assistance.

Microsoft Security | Microsoft Entra | Microsoft Entra ID
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