Outlook is down? Anyone else not been able to access their emails both on the web in on the app?

Torren Alexander 25 Reputation points
2025-09-26T10:54:48.8166667+00:00

Both the app and the website are down for me? Is anyone else experiencing this problem?

Outlook | Web | Outlook.com | Email

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GsN5034 - IA 76,475 Reputation points Independent Advisor
2025-09-26T11:32:57.7866667+00:00

Hello, thank you for reaching out to Microsoft Q&A.

Could you please let me know the exact error message you receive when signing in with your Microsoft account on https://outlook.live.com/ online?

I successfully signed in with my personal Microsoft account (@outlook.com) on both the website and the app without any issues.

I recommend trying to use a private browsing tab or a different network to see if you can access all of your email messages normally. If there are any outages, you can check Microsoft’s Service Health status page for updates.

https://portal.office.com/servicestatus

Let me know how it goes.

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  1. Hornblower409 14,690 Reputation points
    2026-09-01T14:51:42.27+00:00

    Outlook Outage. See the Answer by "EmilyS726 Aug 31 2026" in
    https://learn.microsoft.com/en-us/answers/questions/5990257/microsoft-outlook-outage

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  2. Ezequiel Toledo 0 Reputation points
    2025-09-26T18:51:35.5433333+00:00

    same here. I' been trying all day.

    msedge_VIii06L7ct

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