Azure Document Intelligence in Foundry Tools
An Azure service that turns documents into usable data. Previously known as Azure Form Recognizer.
Can't sign up for Azure: "Check your address. There appears to be an error in it."
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 7.000000000000001%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JR
10
Reputation points
What it says on the tin -- I am trying to create an Azure account, but I keep getting the same error. I promise I'm really, truly entering my address correctly.
I know one of the possible causes is that another account is already using the same address -- does that mean if I were to successfully sign up now and then move somewhere else, whoever buys my house wouldn't be allowed to use Azure until I changed the info on my account? really? -- but I have no idea how I'm supposed to determine whether that's the case.
I picked a completely random child tag for this post, because there doesn't seem to be a correct one for complete inability to get in, but it's still required.
[Edit to add: I have now tried two browsers and three different Microsoft accounts. None of them let me create an Azure account.]
Azure Document Intelligence in Foundry Tools
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 67%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EW%3C/text%3E%3C/svg%3E)
WW 0 Reputation points2025-09-28T15:22:14.74+00:00 Getting the same error right now. It's frustrating that there's no explanation for the error.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 94%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDH%3C/text%3E%3C/svg%3E)
Douglas Hewitt 0 Reputation points2025-09-30T11:07:57+00:00 I have the same problem. On both Chrome and Safari, tried several addresses where myself and family have lived, nothing, and no explanation. Beyond frustrating. What a joke. Was hoping to use Azure Document AI, but I think I'll just use Google Cloud Platform...
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 30%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
Claudia 5 Reputation points2025-09-30T18:28:04.81+00:00 Same problem here until I entered the four digit zip suffix also.
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WW 0 Reputation points
2025-09-30T21:22:46.2566667+00:00 Adding the 4-digit zip suffix worked. I can't take you Claudia but you're awesome, tysm!
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JR 10 Reputation points
2025-10-01T01:46:05.3466667+00:00 Wish the ZIP+4 worked for me too, but I already tried it before posting here. (Legitimately happy for the people it did help. "Misery loves company" has always felt fake to me tbh.)
I figured I'd use Azure as my cloud provider since I already have some experience with it, but plainly I'll be using AWS or GCP instead. Fortunately for Microsoft, losing my one random person's worth of business to a competitor will affect them pretty much not at all.
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