Unable to Proceed with Enterprise Account Verification

Dylan Sun 0 Reputation points
2025-09-25T09:37:47.3533333+00:00

We are applying to certify our Microsoft App Store Partner account as an Enterprise Account for the China Mainland region.

Our account username is ******@qq.com. Certified Company Name:江苏柱石文化科技有限公司

During the verification process, after following the instructions on the certification page, we reached the Enterprise Registration Information form but cannot proceed to the next step.

We have already tried setting the browser language to English as suggested in the documentation, but the issue persists.

For your reference, please find attached screenshots showing the operation steps and the page where we are stuck.

Could you please help us resolve this issue?

Thank you for your assistance.

2025-09-25_093940

2025-09-25_094029

2025-09-25_094119

2025-09-25_112904

Microsoft Partner Center | Other
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