Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Fail to log into azure portal with AADSTS5000224 with personal email
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Anas Bangi
25
Reputation points Microsoft Employee
Error message: AADSTS5000224: The tenant you are trying to access has been deauthenticated and is no longer available. Try signing in using a new or private browser window. If you are a member of another tenant, you can sign in using: portal.azure.com/[tenant-id] or portal.azure.com/[tenant-domain]. Error details: AADSTS5000224: We are sorry, this resource is not available. If you are seeing this message by mistake, please contact Microsoft support. Trace ID: 68b59012-894f-4132-8cc5-16a17e265200 Correlation ID: 745e7873-e71c-43ab-9659-33fb70a57e6f Timestamp: 2025-09-20 06:46:56Z
Microsoft Security | Microsoft Entra | Microsoft Entra ID
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NathanRoberts (SN) 13,696 Reputation points Student Ambassador Volunteer Moderator2025-09-20T09:06:03.19+00:00 Hey there, Anas Bangi
Are you able to sign in and view the resource via https://ms.portal.azure.com?
Hope this helps,
Nathan -
Anas Bangi 25 Reputation points Microsoft Employee
2025-09-22T04:19:26.64+00:00 No am getting the same error on the link ms.portal.azure.com
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Carolyne Milgo 1,151 Reputation points2025-11-24T07:10:34.84+00:00 The error AADSTS5000224 means that the Azure Active Directory (Entra ID) tenant you’re trying to access has been deauthenticated and is no longer available for sign-ins. This typically happens when:
- The tenant was deleted or disabled (often due to inactivity or security policy).
- You’re trying to sign in with a guest account linked to a disabled tenant.
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