Azure Content Understanding - Rate limit increase

Cameron Kenny 0 Reputation points
2025-09-17T16:27:05.5266667+00:00

We submitted a batch of Content Understanding requests and noticed some jobs stayed in a “running” state for ~1 hour before returning results. In Metrics we see a large spike in the RateLimit counter around the same time. This delay was caused by throttling. We are looking for an increased limit here or else will need to another IDP provider. Surely a limit increase should be possible. Upgraded to DEVELOPER to get access to a Support Engineer who can help with this request, as when we demo our service to banks and process documents we cannot be getting throttled and then have 0 visibility into requesting limit increases.

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Thanks,

Cameron

Azure Document Intelligence in Foundry Tools

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