How to solve issues with SharePoint calendar when using App in iPad?

SMarin 0 Reputation points
2025-09-04T16:08:11.1766667+00:00

Why the SharePoint calendar doesn’t display/doesn’t save the information when using the app in the iPad? What I need to do to fix it?

Microsoft 365 and Office | SharePoint | For business | iOS
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  1. Hendrix-C 19,985 Reputation points Microsoft External Staff Moderator
    2025-09-04T17:11:55.2266667+00:00

    Hello @SMarin

    Thank you for reaching out to Microsoft Q&A Community.  

    We're sincerely sorry for any inconvenience that this situation may have caused to you. 

    To help troubleshooting this problem, we suggest you can try these guidelines to double-check and narrow down your issue step-by-step: 

    • Using Web browser: use SharePoint calendar in browser like Edge in your iPad to see if it works properly. This helps isolate whether the issue is client-side 
    • Check internet connection: ensure you have a strong and stable connection. Try switching between Wi-Fi and mobile data to see if that resolves the problem. 
    • Update app or iOS: Make sure the SharePoint app and your iPad's operating system (iPadOS) are up to date.  
    • Re-sign in your account: log out of your Microsoft account in the SharePoint app and then log back in. This can re-establish the connection and force a fresh sync. 
    • Check permissions: make sure you're using the correct Microsoft account within the app and confirm with your SharePoint administrator that you have at least "Contribute" or "Edit" permissions to the calendar list. 

    Please understand that our initial response does not always resolve the issue immediately. However, you can try workarounds and share with us more detailed information, we can work together to find a solution.      

    Thank you for your understanding and corporation. Hope to hear from you soon.


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  2. Hendrix-C 19,985 Reputation points Microsoft External Staff Moderator
    2025-09-08T22:28:44.7+00:00

    Good day @SMarin

    Hope things are running smoothly on your end.

    Following up on the support thread we've been working on. Did you have time checking the previous response? If you are still facing the same issue or need assistance with anything else, kindly respond to this email, and I will be happy to help.

    We want to make sure everything is working as expected and that your experience remains uninterrupted.

    Thank you for your patience and understanding throughout the troubleshooting process. 

    I look forward to hearing from you soon.

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  3. Hendrix-C 19,985 Reputation points Microsoft External Staff Moderator
    2025-09-10T21:23:24.24+00:00

    Hi @SMarin
    I hope you are having a great day

    I'm reaching out again to follow up on your issue and check if everything has been resolved. My goal is to ensure your experience remains smooth and hassle-free. If you're still encountering any problems or have run into new challenges, please let me know which steps you're currently stuck on and happy to provide further help whenever you need it. 

    If you have any further questions, feel free to tag me in your reply so I can assist you directly.

    Looking forward to your update

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