Help me i trying to log in into my main account

okooc madalang 15 Reputation points
2025-08-30T15:48:59.2266667+00:00

Help me I'm trying to log in into my main account on windows 10 logon screen, but Microsoft can't let me it requires me a code, but I don't have a device, and I have an alt account I'm forced to use it FOREVER can you please help me is my main account gone?

Windows for home | Windows 10 | PC projection
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  1. SD - IA 179.1K Reputation points Independent Advisor
    2025-08-31T07:48:38.27+00:00

    Thanks for the update.

    You can keep trying the recovery form twice a day. There is no limit to that - I am afraid there is no other option :(

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  2. okooc madalang 15 Reputation points
    2025-08-31T02:53:22.75+00:00

    the sign in helper and the Recovery form did not work

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  3. SD - IA 179.1K Reputation points Independent Advisor
    2025-08-30T16:35:57.22+00:00

    Hi,

    I'm Sumit, here to help with your query on the Microsoft Q&A forums.

    Apologies for any inconvenience you are experiencing. I am happy to help you today.

    If you lost your phone, which was used as a recovery number, retrieving your account might be difficult. I would like to ifnorm you that the recovery process is automated and no human is involved.

    Use the sign in helper here:

    https://support.microsoft.com/account-billing/i-can-t-sign-in-to-my-microsoft-account-475c9b5c-8c25-49f1-9c2d-c64b7072e735

    Fill the Recovery form:

    https://support.microsoft.com/account-billing/help-with-the-microsoft-account-recovery-form-b19c02d1-a782-dee6-93c3-dc8113b20c42

    You can keep trying twice a day Re:The recovery form.

    I hope you find this information useful. If you have any more questions, don't hesitate to reach out. Otherwise, please take a moment to accept the answer. Wishing you good luck!

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