A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
Dear Gim
Welcome, and thank you for posting your question in the Q&A Forum.
Based on the information you’ve provided, I understand you’re experiencing an issue where PowerPoint opens files in read-only mode and you are unable to save them, even though the files are not set to read-only, both offline and online via OneDrive. I’m truly sorry to hear about the trouble you’re facing.
According to my research, I also noticed you tagged this post with “Android.” Could you please confirm whether this issue also occurs on any devices running the Android operating system?
In the meantime, I suggest trying the following troubleshooting steps:
- Check your account profile on the Onedrive
- Open your browser and go to OneDrive.com.
- Sign in if you haven’t already.
- In the top-right corner, click your profile picture or initials to see the account email. If needed, choose Sign out and sign in with a different account.
- If multiple accounts are signed in, consider removing unused accounts and keeping only the one that owns or has edit rights to the file.
Make sure the signed-in account matches the one used in the OneDrive app on your computer to avoid sync or permission issues.
- Check your Office/PowerPoint account
- In PowerPoint, go to File > Account and verify the “Signed in as” section to ensure you’re using the account with permission to edit the file.
- If you’re signed into multiple accounts, sign out of all, then sign back in using only your primary account.
- Make sure this account matches the one used for OneDrive or SharePoint if the file is stored there.
- Unlink and relink OneDrive
- Click the OneDrive icon in the taskbar > Settings > Account > select Unlink this PC.
- To relink:
- On Windows, open the Start menu, search for “OneDrive,” and launch the Microsoft OneDrive app.
- When prompted, sign in with your Microsoft or work/school account.
- Use the same account as before to preserve your existing synced folder.
- When prompted, sign in with your Microsoft or work/school account.
- On Windows, open the Start menu, search for “OneDrive,” and launch the Microsoft OneDrive app.
Please try the steps above and let me know the outcome. If you have any additional details or updates, feel free to share them, I’m always ready to assist you.
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