Windows.old folder not showing in Storage files

Shaun Montgomery 45 Reputation points
2025-08-21T14:20:44.47+00:00

The windows.old folder is not showing in system/storage/temporary files so I am unable to include it for deletion. I am on the Canary channel. I have tried clicking Refresh to no avail.

Screenshot 2025-08-21 151522

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Windows Insider program | Windows Insider preview | Files, folders, and storage

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Answer accepted by question author
Pauli O 16,380 Reputation points Volunteer Moderator
2025-08-21T14:32:12.4733333+00:00

This is listed as known issue and MS is working on it.

https://blogs.windows.com/windows-insider/2025/08/20/announcing-windows-11-insider-preview-build-27928-canary-channel/

  • We’re investigating reports that Settings > System > Storage > Temporary files is getting stuck when scanning files. We are also investigating previous Windows Installations also not showing.

You can use old Disk Cleanup tool to delete previous Windows installain files.

Start Disk Clenup and select Clean up system files

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