OLE Print Error

Hi Sean, Vitor kindly replied above and his suggestion worked for me. Am copy/pasting his message here so hopefully it helps you too! Our IT team manage to fix this problem, makin c:\ a trusted location, under project options ->trust center -> trusted locations and adding a new location "c:" and selecting "include sub-folders".

OLE error gone.

Hope it help others.

Thanks Annie. We've advised customers to remove embedded images for the moment. Trusting C:\ and all child locations is quite a risk. It's definitely seeming like a bug with MS Project at this stage.

Sean, I have been having the same issue as well, starting a few weeks ago.

The error doesn't prevent work or printing, but is so annoying!

I just got off the phone with my IT guy, as I originally had no idea what an OLE was or that the photo was the issue, however I thought it was going to be a simple fix of saving the logo and reuploading. Now, I am here in this Q&A feed hoping for a work around.

I, too, cannot alter the Trusted Locations, my PC settings simply won't allow it due to security. I hope this bug gets resolved soon.

for clarification

Hi Vitor,

That fix has worked! Thankyou so much for saving me from the incessant pinging error notice!

Annie

I'm glad it could help other people. I'm glad it helped you @Annie Parker

This OLE error appeared today in two more computers in the office where i work. It appeared in my computer and other co-worker computer...and we managed to fix both doing the above fix.

Instead of using C:\ as a trusted location you can use only "C:\users\youruser"...it's probably safer than making all the c: disk a trusted location. P.S: Don't forget to always select to include subfolders...or it won't work properly (as showed in the image above).

Greetings from Portugal

Hi Victor,
unfortunately, this is not a solution, it's just "disable security". It's like: "My firewall is blocking connections. Creating a rule that allows any connection solved the problem" ;)

You just trust any document that is saved on your local C:\ drive now. Not a good suggestion from a security pov.

kind regards

I meant header I just wrote border assuming you'd understand the context. I'm pleased for you that you were able to insert an image with no issues, however, I continue to receive the same error message. My logo is stored on my onedrive desktop.

Annie Parker,

Your original post said you are using Project Pro 2024. Just for reference, is that a standalone desktop version or desktop client as part of Project/Planner?

Would you be able to post a screen shot showing the first time the message occurs?

Try moving the image to your local desktop, not your OneDrive. Does that work?

John

Hi John,

It's a standalone desktop version.

Being on a windows laptop, I think my local and onedrive desktops are one and the same, or else, I have no idea how to access my local desktop!

The error message first arrives as I add the image into the header settings. The image I'm adding in this scenario is one I created and saved in Paint, so not even an image saved from the internet.

Thanks for any help.

Annie

Try this. Open Excel and create a simple header (e.g. "My special logo"). Then capture that cell's content with a screen saver or some app that will give you a .JPG image. Now, try inserting the image into the header. Do you still get the OLE message?

For reference, the above is exactly what I did to create my text case.

I suspect the issue may be with Paint, not Project so the above test will tell us.

John

Hi,

Firstly, yes it happens with all my project files regardless of whether the image I've added is a jpeg or a png.

Could you let me know what sub-category I'd be looking for that option in within the Trust Centre as I can't seem to find it. I have tried toggling a couple of different options but the same error message continues to appear?

I don't think the pdf print workaround is suitable as I need to use the Header options and I don't think using a 3rd party software to fix the errors in Microsoft Project is a suitable solution.

If you can let me know about the Trust Centre settings, then I will try that again.

Thanks in advance for your help.

Hi @Annie Parker, 

Thank you so much for your message and for taking the time to reach out. 

Since the issue you've raised pertains to Microsoft Project Professional 2024 is related to personal account, I’ll be updating your channel tag to reflect that. This will help ensure that your request is directed to the appropriate team who specializes in handling personal account matters. They’ll be better equipped to provide you with the most accurate and tailored support. 

I truly appreciate your understanding and patience as we guide your request to the right place. Apologies for any inconvenience caused by this redirection, and thank you again for your cooperation.