3 fingers and 4 fingers swipe gestures are not working

Shravan Vijaykar 20 Reputation points
2025-07-31T03:31:01.03+00:00

So i install lively wallpaper to set a live wallpaper then i logged off then on next morning i tried to switch apps by 3 finger gesture but it didn't work but 3 fingers and 4 fingers tap is working only swipe up down right left not working.

I tried to reinstall update driver but it not worked i also tried manually installing it but still.

Several reboots checking the regedit still not worked

Please help me the gestures are huge help

Device: Asus vivobook s15 K3502ZA

Os: windows 11 25h2 insider preview

Windows Insider program | Windows Insider preview | Input, touch and mouse
Answer accepted by question author
CrazyKats 19,240 Reputation points Volunteer Moderator
2025-08-01T17:31:37.5133333+00:00

Hi, If you are on the Dev Channel this issue

is fixed in today's release of build 26200.5733 per the Blog.

Fix also applies to the Beta released today.

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  1. Haien-L 7,725 Reputation points Microsoft External Staff Moderator
    2025-07-31T07:52:26.81+00:00

    Dear Shravan Vijaykar

    Thanks for reaching out! Welcome to Microsoft Q&A. I'm Haien from Microsoft Q&A.

    I understand that your 3-finger and 4-finger swipe gestures (swipe up, down, right, left) are no longer working on your Asus Vivobook S15 K3502ZA running Windows 11 25H2 Insider Preview, while the tap gestures still function. This issue appeared after installing Lively Wallpaper and logging off/on. You've already tried reinstalling and manually installing drivers, performing several reboots, and checking the Registry Editor, all without success. I understand how essential these gestures are for productivity! This problem, especially occurring after a software installation and on an Insider Preview build, points strongly to conflicts or issues with the touchpad driver or system-level gesture recognition.

    To better assist you, may I ask if you are using Windows Insider 10 or Windows Insider 11? From what you described, I would assume Windows Insider 11. If I am wrong, please update so I can assist you with more appropriate solutions

    Since you’re on an Insider build with an Asus device, here are some steps to try:

    Solution 1: Reset touchpad settings

    • Open Settings > Bluetooth & Devices > Touchpad > Scroll to "Taps" and "Scroll & Zoom," ensure 3- and 4-finger gestures are enabled (e.g., "Switch apps" or "Show desktop").
    • Click "Reset" under "Related settings" to restore defaults, then restart and test.

    Solution 2: Update or roll back touchpad drivers

    • Open Device Manager (right-click Start > Device Manager) > expand "Mice and other pointing devices" > right-click your touchpad (likely "ASUS Precision Touchpad") > select "Update driver."
      • If that fails, choose "Roll Back Driver" if available, or uninstall and restart to let Windows reinstall it automatically.

    Solution 3: Perform a clean installation (if needed) OR Download the latest stable Windows 11 ISO

    When using Insider Preview, please note that this is pre-release software and may have potential bugs or incompatibilities. While Microsoft is always working to fix download issues, overall stability can be more unpredictable than a stable release. Therefore, if none of the above solutions work, please consider these 2 options:

    • Install the latest Windows 11 Insider (if necessary)
    • Download the latest Windows 11 stable ISO

    Options 1: Download the latest Windows 11 stable ISO

    • Download the latest stable Windows 11 ISO via this link: Download Windows 11
    • Once downloaded, right-click the ISO file > select "Mount." > On a virtual DVD drive > Run the setup.exe file from the mounted drive > Follow the on-screen prompts > choose "Keep personal files and apps."
    • After the repair upgrade is complete and your system is stable > re-enroll in the Insider Program and try downloading the preview build again.

     

    Options 2: Install the latest Windows 11 Insider (if necessary)

    • Download Windows 11 Insider via this link: Download Windows Insider Preview ISO > Create a bootable USB using the Media Creation Tool > Follow the on-screen instructions to join the Insider Program again.

    Disclaimer: Please ensure that you backup any important data, including Documents, Pictures, Videos, and more to prevent unexpected error or missing important data via this additional article: How to back up and restore the registry in Windows - Microsoft Support. 

    • If you've already tried these steps and are still encountering issues, please reply to this thread with the requested details so we can investigate further and ensure your subscription is activated properly. Also, please keep me updated with anything new that you were try to each option.
    • If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment". 
    • Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

     

    We appreciate your patience and look forward to resolving this quickly for you.

    Warm regards,

    Haien - MSFT | Microsoft Q&A Support Specialist 

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