Surface Book 2 (OS Build 10.0.26100 Version 26100) loses WiFi and Bluetooth connection when put to sleep

Montreal 5 Reputation points
2025-07-30T22:35:38.6666667+00:00

Surface Book 2 running Windows 11 OS Build 10.0.26100 Version 26100 loses WiFi and Bluetooth connection when put to sleep. Connections are restored after restarting. This has been happening since June. It is the exact same issue reported by someone else here: [https://learn.microsoft.com/en-us/answers/questions/2324399/surface-book-2-running-windows-11-(os-build-26100](https://learn.microsoft.com/en-us/answers/questions/2324399/surface-book-2-running-windows-11-(os-build-26100) and seemed to have started after a major Windows update.

I have disabled Fast Startup, reset network settings and reset network adapter. Like the other user, my wifi network controller and bluetooth devices do not have Power Management tabs. The other user seemed to have resolved his problem by rolling back to before the two updates from 2025-05. However I have no such option to "Go Back". In Recovery Mode, I can only revert one quality update and I have no restore points.

Please help!

Surface | Surface Book | Network

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  2. Anonymous
    2025-08-04T13:15:24.0266667+00:00

    Hi Montreal,

    Try reinstalling the Wi-Fi and Bluetooth drivers for your Surface Book 2 by downloading the latest driver package directly from Microsoft’s support page: Download Surface Book 2 drivers. Just select your device, match the driver version to your Windows build, and run the installer. Hope this helps.

    Regards,
    Jeric.

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