Adding a Customer for Net Customer Add Points in Microsoft Partner Admin Center

What are the clear steps to add a customer under the "Net Customer Add" section in the Microsoft Partner Admin Center to earn performance points?

After reading various blogs and links, there seems to be a lack of specific guidance on this topic. As service providers rather than resellers, we can add customers in relation to the services we provide. It appears that engaging with the CPOR (Claiming Partners Of Records) might be necessary. However, while following YouTube videos and Microsoft blogs, there are challenges such as non-visible locations, and despite trying all suggested methods, including those proposed by ChatGPT, the process remains unclear.

Additionally, a support ticket has been raised, but there has been no response in the past two days, and scheduling an appointment has not been possible. Any assistance from someone with experience in this area would be greatly appreciated.