Office Applications not working in IOS 26 Beta Public

Question

Office Applications not working in IOS 26 Beta Public

Sadhukhan, Arup 30

Office Applications are not working after the iPhone update with iOS 26 Beta Public. Please help to fix this as soon as apossible.

YILMAZTASKIN 0 Reputation points

2025-10-17T05:23:00.8833333+00:00

IOS 26 BETA güncellemesinden sonra, bende de benzer bir sorun oluştu. IPAD PRO kullanıcısıyım, Office uygulamaları açılıyor ancak herhangi eylem gerçekleştiremiyorum ve ayrıca Word uygulamasında geriye dönük kayıtlarımı görüntüleyemiyorum...
GRAHITHA N 0 Reputation points

2026-02-19T03:47:49.03+00:00

Microsoft office applications are not working after updating the version of iPhone 26.2 . Please fix the issue as soon as possible
Phoebe-N 10,685 Reputation points Microsoft External Staff Moderator

2026-02-19T07:44:21.3466667+00:00

Hello YILMAZTASKIN and GRAHITHA N

Please follow my initial answer to report your issue with Apple. In the meantime, try downgrading your iPhone back to the latest stable public version of IOS.

Thank you in advance for your cooperation

Answer accepted by question author

Phoebe-N 10,685 Microsoft External Staff Moderator

Hi @Sadhukhan, Arup

Good day! Welcome to Q&A forum!

Thank you for contacting us regarding the issues you're experiencing with your Microsoft 365 applications after updating your iPhone to iOS 26 Public Beta.

I want to acknowledge that this situation is a common occurrence with pre-release operating system software like iOS 26 Public Beta. Here's what you can do from your side, and important information regarding a resolution:

Ensure Microsoft 365 Apps are Updated: Please check the App Store on your iPhone for any available updates for your Microsoft 365 applications (Word, Excel, PowerPoint, Outlook, Teams, OneDrive, etc.).

Perform Basic Troubleshooting Steps

Force Close and Restart Apps
Restart Your iPhone
Reinstall Apps

Report the Issue to Apple: It is crucial to report these compatibility issues directly to Apple on your iPhone. Providing detailed reports (e.g., which app crashes, exact steps to reproduce, any error messages) helps Apple identify and rectify bugs within the iOS 26 Beta itself. This collaboration between app developers and Apple is key to stabilizing the beta.

As a general guideline, beta operating systems are not recommended for primary devices or for use with critical business applications. Their purpose is for testing new features and identifying bugs before a stable public release. Issues with application compatibility are an expected part of the beta testing cycle.

If the disruption to your workflow is significantly impacting your business operations and the basic troubleshooting steps do not provide sufficient relief, the most reliable way to restore full functionality to your Microsoft 365 apps is to downgrade your iPhone back to the latest stable public version of iOS (currently iOS 18.5).

Please be aware that downgrading typically involves erasing your device and restoring from a backup made before you installed the iOS 26 Beta. If you proceed with this, ensure you have a suitable backup to prevent data loss. Instructions for downgrading can be found on Apple's developer support pages.

Thank you for your patience and understanding. Please stay updated for any news of the official release of IOS 26. Please let me know if there are any other concerns.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Phoebe-N 10,685 Reputation points Microsoft External Staff Moderator

2025-07-30T08:41:30.95+00:00

Hi @Sadhukhan, Arup

Good day! I hope you're doing well!

It has been a while and i am writing to see how things are going with this issue. Have you had a chance to check the reply provided? Please feel free to let me know if there are any updates or if you need any further support.

If you think my reply is helpful to you, kindly mark it as an answer so others with the same concerns can see it immediately when they need.

Thank you so much for your time and kindness.
Phoebe-N 10,685 Reputation points Microsoft External Staff Moderator

2025-07-31T08:10:51.0633333+00:00

Hi @Sadhukhan, Arup

I hope this message finds you well.

This is my second follow-up to check whether your issue has been resolved. In case your problem persists or if there are any new issues, please let me know. I am happy to assist.

While waiting for your response, I will continue tracking other customer questions on the forum to ensure everyone receives timely support. If you have additional questions, please feel free to tag my name in your reply so I can assist you promptly.

Looking forward to hearing from you soon.
Sadhukhan, Arup 30 Reputation points

2025-07-31T09:01:07.73+00:00

Thanks for guiding me. It seems my company is not supporting iOS Beta, I'm working with them to fix this.
Phoebe-N 10,685 Reputation points Microsoft External Staff Moderator

2025-07-31T09:08:26.7066667+00:00

Hi @Sadhukhan, Arup

Thank you so much for your updates. It's my pleasure supporting you.

Have a nice day!
Juan Torrano 0 Reputation points

2025-10-30T14:12:20.7+00:00

My Excel on iPad keeps closing on its own after a few seconds.

2 additional answers

Your answer

YILMAZTASKIN 0 Reputation points

2025-10-17T05:23:00.8833333+00:00

IOS 26 BETA güncellemesinden sonra, bende de benzer bir sorun oluştu. IPAD PRO kullanıcısıyım, Office uygulamaları açılıyor ancak herhangi eylem gerçekleştiremiyorum ve ayrıca Word uygulamasında geriye dönük kayıtlarımı görüntüleyemiyorum...
GRAHITHA N 0 Reputation points

2026-02-19T03:47:49.03+00:00

Microsoft office applications are not working after updating the version of iPhone 26.2 . Please fix the issue as soon as possible
Phoebe-N 10,685 Reputation points Microsoft External Staff Moderator

2026-02-19T07:44:21.3466667+00:00

Hello YILMAZTASKIN and GRAHITHA N

Please follow my initial answer to report your issue with Apple. In the meantime, try downgrading your iPhone back to the latest stable public version of IOS.

Thank you in advance for your cooperation
Phoebe-N 10,685 Reputation points Microsoft External Staff Moderator

2025-07-30T08:41:30.95+00:00

Hi @Sadhukhan, Arup

Good day! I hope you're doing well!

It has been a while and i am writing to see how things are going with this issue. Have you had a chance to check the reply provided? Please feel free to let me know if there are any updates or if you need any further support.

If you think my reply is helpful to you, kindly mark it as an answer so others with the same concerns can see it immediately when they need.

Thank you so much for your time and kindness.
Phoebe-N 10,685 Reputation points Microsoft External Staff Moderator

2025-07-31T08:10:51.0633333+00:00

Hi @Sadhukhan, Arup

I hope this message finds you well.

This is my second follow-up to check whether your issue has been resolved. In case your problem persists or if there are any new issues, please let me know. I am happy to assist.

While waiting for your response, I will continue tracking other customer questions on the forum to ensure everyone receives timely support. If you have additional questions, please feel free to tag my name in your reply so I can assist you promptly.

Looking forward to hearing from you soon.
Sadhukhan, Arup 30 Reputation points

2025-07-31T09:01:07.73+00:00

Thanks for guiding me. It seems my company is not supporting iOS Beta, I'm working with them to fix this.
Phoebe-N 10,685 Reputation points Microsoft External Staff Moderator

2025-07-31T09:08:26.7066667+00:00

Hi @Sadhukhan, Arup

Thank you so much for your updates. It's my pleasure supporting you.

Have a nice day!
Juan Torrano 0 Reputation points

2025-10-30T14:12:20.7+00:00

My Excel on iPad keeps closing on its own after a few seconds.

Answer 1

Juan Torrano 0

My Excel on iPad Pro (all updates) keeps closing on its own after a few seconds.

Phoebe-N 10,685 Reputation points Microsoft External Staff Moderator

2025-10-30T14:20:56.49+00:00

Hi Juan Torrano

Thank you for your report.

To help us manage your query more effectively, could you please create a new post with your question there? This will ensure your request receives focused attention.

Thank you in advance for your understanding and cooperation.

Answer 2

Juan Torrano 0

Nada de esas solcuones me funciono, hasta desempañe de habría los dispositivos IPAD PRO y IPHONE, instale todo nuevamente y nada. Ya ni puedo abirr los archivos desde la app de excel, se cortan al segundo.

Juan Torrano 0 Reputation points

2025-10-20T16:38:31.03+00:00

Nada de esas soluciones me funciono, hasta desinstale de fábrica los dispositivos IPAD PRO y IPHONE, instale todo nuevamente y nada. Ya ni puedo abirr los archivos desde la app de excel, se cortan al segundo